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What You Need to Know Before You Play

Using leak49 means you agree to the terms set out on this page — covering how we handle your account, your data, and how disputes are resolved. Access to our platform depends on local law and is available only where permitted in your region.

Account TermsData & PrivacyJurisdiction DisclaimerUser RightsPolicy Contact
leak49 What You Need to Know Before You Play
DATA AND SECURITY

How We Handle Your Account and Data

We collect only the data needed to run your account — your registered name, contact details, and the payment identifiers tied to your JazzCash, Easypaisa, or Raast wallet. We do not sell your data to third parties. Cookies are used to keep your session active across devices, so switching from mobile to desktop does not log you out mid-session. You can request a summary of the data we hold on your account by contacting support via live chat or email.

Data Retention We retain your account data for as long as your account is active, plus any period required under applicable law. You can request deletion of non-essential data through support.
Cookie Policy Cookies maintain your active session and remember your device, so returning to the lobby on mobile or desktop picks up where you left off without requiring a fresh login every time.
Account Security Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, contact support immediately to secure your account before any access occurs.
Change Requests To update your registered name, phone number, or linked wallet — JazzCash, Easypaisa, or Raast — submit a request via live chat with your identity document and we will process it manually.
POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about our terms, need to flag a data concern, or want to request changes to your account information, our support team handles those requests directly. You do not need to submit a formal legal notice for most account-related queries — just reach out through one of the channels below and our team will respond.

Team online

Live Chat

Start a live chat from the account menu. This is the quickest route for policy questions, account flags, or identity verification disputes during support hours.

Email Support

Send policy or data-related requests to our support email. Include your registered account name and the nature of your request so we can route it correctly.

Account Help Centre

Our Help Centre covers common policy queries — wallet name mismatches, account holds, and data requests — with step-by-step resolution paths you can follow directly.

Common Legal and Policy Questions Answered

These are the policy questions we hear most from Pakistan-based accounts. If yours is not covered here, reach our support team through live chat or email and we will respond with the relevant policy detail.

No. Access to our platform depends on local law where you are located. It is your responsibility to confirm that using an online gaming platform is permitted in your jurisdiction before opening an account.

We collect your name, contact details, and payment identifiers tied to your registered JazzCash, Easypaisa, or Raast wallet. We do not collect data beyond what is needed to operate your account.

You can request deletion of non-essential data through our live chat or email support. Some data may need to be retained under applicable law even after a deletion request is submitted.

A mismatch between your leak49 account name and your JazzCash, Easypaisa, or Raast registration will trigger a manual verification hold on withdrawals until the identity is confirmed by our team.

Contact us through live chat or email with your account details and a clear description of the concern. Our support team will route it to the right team and respond with the relevant policy position.

We may update our terms when needed. Any change will be posted on this page. Continuing to use the platform after a change is posted counts as your acceptance of the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.