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What You Agree to When You Use leak49

These terms set out the rules that apply when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use any part of the platform. Access to leak49 is available where local law permits, so read these terms before you start.

Applies to all accountsJazzCash, Easypaisa, Raast coveredJurisdiction-dependent accessUpdated when rules changeContact us for any query
leak49 What You Agree to When You Use leak49
REACH US DIRECTLY

How to Contact Us About These Terms

If a specific term is unclear or you need to raise a dispute about your account, wallet balance, or a transaction made via JazzCash, Easypaisa, or Raast, our support team can help. Reach out through any of the channels below and quote your account ID to speed things up.

Live Chat Start a live chat session from your account dashboard. Fastest path for questions about specific terms, wallet status or account access.
Email Support Send your query to our support address. Include your account ID and the relevant clause or transaction so we can respond with the right detail.
Help Centre Our help centre has answers to common terms questions — account eligibility, payment rules, withdrawal conditions — organised by topic for quick reading.
POLICY HANDLING

How We Manage Your Account and Data

We hold account data only as long as it is needed to operate your wallet, process transactions, and comply with any applicable legal obligations. You can request a copy of the data we hold or ask us to correct it through the support channels above. Security on your account is enforced through OTP verification at login — your number is checked each session. We do not share your payment details with third parties outside of what is required to process a JazzCash, Easypaisa, or Raast transaction.

Data Retention

We keep your account and transaction records only as long as required for wallet operations and any applicable legal obligations. You can request access at any time.

Account Security

OTP verification is required at each login. If you suspect unauthorised access, contact support immediately and we will freeze the account pending a review.

Cookie Policy

We use session cookies to keep your account active between pages on mobile and desktop. You can adjust cookie settings in your browser without affecting your wallet access.

Change Requests

To update personal details, correct an account record, or ask about data removal, submit a request via live chat or email with your account ID attached.

Common Questions About These Terms

Below are the questions we get most often about how these terms work. If yours is not covered here, use the live chat or email contact above.

Yes. Every deposit and withdrawal — whether via JazzCash, Easypaisa, or Raast — falls under these terms alongside the payment provider's own conditions.

We aim to flag any update clearly before it takes effect. Continued use of your account after a change is communicated means you accept the updated terms.

Access depends on local law. If your eligibility is affected by a legal change in your region, we will notify you and your account may be reviewed or restricted accordingly.

Contact support via live chat with your account ID and the transaction reference. We will investigate and respond with the outcome within the timeframe stated in our dispute policy.

We retain data only as long as needed to run your account and meet legal obligations. You can request a summary of what we hold by contacting support with your account ID.

You can request account closure through support. Some data may be retained for a legally required period even after closure. We will tell you what is kept and why.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.